The end of the one-man, church sound system operation is nigh – along with those pesky gremlins.
An annual MOT of your system, along with emergency repairs and training for several volunteer operators at once, is part of a new Beat the Gremlins scheme launched in March at CRE North by Novum AV. It has already been taken up by many churches.
‘We have instituted silver, gold and platinum packages for sound and vision systems in any church with the option of a thorough check on one, three or five-year contracts. We make sure the system works and that any hiccups are dealt with quickly on an emergency phone call system,’ said David Sharpe, installations manager of Novum AV, a Midlands-based company with a history of installing new systems and sorting out problems in established ones throughout the UK.
‘Churches are now able to trust their system to be problem-free. If something does go wrong we will provide expert help to put things right. We can also offer training facilities in churches where we use a particular system, providing extra helpers when the expert is on holiday or ill.’
One of the constant complaints from volunteers is ‘gremlins in the system’.
‘There has been quite a remarkable uptake by churches to our Beat the Gremlins scheme,’ continued Dave. ‘Some installations even allow us to remotely monitor the health of the system so we can let you know about certain problems and repair them before they are even noticed. We understand the pitfalls of working in historic churches, listed buildings or new builds – especially when that means making the screen and speakers “disappear” into the fabric of the building to protect the building’s aesthetic charm.’
Novum are committed to retaining the visibility of stained-glass windows, or elegant carvings, and at the same time enhancing the experience of worship and the communication of the gospel message.
‘Our dedicated team specialises in managing projects and carrying out sound and video installations on a daily basis,’ said David. ‘They have a passion for delivering systems with minimal impact and maximum efficiency and clarity. Our new maintenance packages give churches the support they need by forming on-going relationships, not just installing a system and letting people fend for themselves.’
• Novum AV are stand S55 at CRE National 2019