Eight church insurance consultants now cover the length and breadth of the country – ready to support churches, parishes and dioceses.
It follows customer feedback telling Ecclesiastical how vital and valued their support service is.
‘We would normally be attending and speaking at church events, as well as providing a local point of contact for our church customers,’ said Claire Woolway, customer relationship manager for Ecclesiastical. ‘In these challenging times, we are missing personal visits desperately but have had to adapt our ways of working, observe official guidance to keep everyone safe and instead remain available to offer support by phone, email and online.’
Church Insurance Consultant, Kay Short, who moved from the north to the south west just before lockdown, to cover the dioceses of Truro, Exeter, Bath & Wells, Bristol and Salisbury said: ‘We can’t wait to return to face-to-face meetings but there is still lots we can do in a different way.
‘Each week is full of variety for the team, even if a little different at the moment. It might include a call with an archdeacon about the financial issues facing many parishes; a Skype meeting with a diocese to offer training about metal theft; discussions with a church about cyber awareness; planning a webinar with police on reporting heritage crime, or a conversation with a Diocesan Advisory Committee.’
‘Together, our Church Insurance Consultants provide an incredible depth and breadth of experience and expertise in insurance and church life across the country,’ said Claire Woolway. ‘They work collectively as a team to provide incredible national and local support to all our church customers during these difficult times and continue to find creative ways of keeping in touch with our churches.’
She points out that the team can help churches understand their insurance and support them with health and safety or risk management. Their job is to provide reassurance to churches while the church concentrates on its missional role.
Ecclesiastical’s Church Insurance Consultants are keen to offer and share their support in whatever way they can.
See the CRE At Home resources guide!